Including for Fire, Flood, Escape of Water, Storm and Impact Damage
Hawthorn Estates provides a dedicated major loss/ commercial service with a focused team in place to manage delivery. With over 85 years combined experience, the major loss team are able to provide a wealth of knowledge and expertise. Hawthorn’s provide a flexible approach to ensure that projects are managed not only professionally and cost effectively, but also in a way tailored to suit individual requirements.
By utilising a dedicated team for each project, our major loss division offers complete continuity along with a personalised service.
The Hawthorn Way…
Our Major Loss Team is entirely dedicated to the management of repair projects including commercial, domestic, high net worth, agricultural & VIP.
Proactively managing the correct repair strategy, each project is considered on a case by case basis.
Expertise in complex project management.
Prompt, efficient and economical project management solution.
Quality service and a professional approach that protects the reputation of all parties.
The re-assurance of an active quality management and audit system.
Why Hawthorn…
All encompassing service including for 24/7/365 service delivery.
Focused expertise by in-house specialists.
Detailed reporting process including for prompt and accurate scheduling of required works.
Cost effective solution.
Bespoke Claims Management system.
Experienced Contract and Site Managers to manage delivery.
Implementation of appropriate repair solutions using modern and traditional techniques.
Emphasis is placed upon good communication practices between all parties involved.
Diary management with regular updates.
Enhanced customer and broker satisfaction.
Services tailored to individual Client’s needs.
Workable strategy to conclusion.
Point of Difference…
A cohesive assessment of required works.
Problem solving and logistical solutions.
An experienced and empathetic approach ensuring the Client’s needs are met.
Integrated management solution.
Expectation management.
Quality communication to all parties.
A commitment to proactively drive the claim to an efficient and cost effective conclusion.
Technical and soft skills to meet the particular needs of any individual claim or policyholder.
Pro-active claims handling and diary management.
Capabilities…
Specialist decontamination and restoration.
Structural drying and environmental control.
Survey and leak detection.
Mould remediation.
Assessment and installation of Wykamol’s waterproof membrane, cementitous tanking, sump pump and alarms.
Electrical and Gas safety testing.
Asbestos sampling, analysis and removal.
Full Repair and Reinstatement.
Areas of Expertise…
Period and listed building expertise.
CDM and Party Wall guidance and expertise.
A full appreciation of planning and building regulations.
Hawthorn Estates provides a dedicated major loss/ commercial service with a focused team in place to manage delivery. With over 85 years combined experience, the major loss team are able to provide a wealth of knowledge and expertise. Hawthorn’s provide a flexible approach to ensure that projects are managed not only professionally and cost effectively, but also in a way tailored to suit individual requirements.
